Terms & Conditions

  • Initial consultation fees must be paid minimum of 24 hours prior to the consultation.
  • Payment for packages or 3-month programmes that are booked at the initial consultation is required before the first session. 3-month programme payments when paying by 3 monthly payments they are due on the same date of the following two months. 
  • Cancellations or Rescheduling – 48 hours notice is required. Charges may be applied (up to the entire cost of the remaining sessions) if the required notice period is not given.
  • Allsorts Dog Training reserves the right to cancel the contract (at any time & with immediate effect) if any dog/s under the contract do not respond well to the therapy plan and/or other dogs (where the continuing of said contract is deemed, by Allsorts Dog Training, to constitute a risk). The remainder of the fee will be refunded in this case.
  • The trainer will apply personal judgment and cut short consultation short, if necessary, because of extreme weather conditions; including, but not limited to excessive heat, torrential rain, thunderstorms and snow/ice. Also, if there is an issue of safety of the trainer, members of the public, other animals and that of the recipient. In such circumstances the decision to reschedule the session (either complete or partial) is at the discretion of Allsorts Dog Training.
  • Although we cannot fully guarantee a 100% success rate with our training methods however, we have a high success rate with previous clients who follow and practice our methods in the long term.
  • Our methods use modern scientifically based methods, however are never instant and take commitment from the client to work with their dog and follow the instruction given in the long-term without use of any aversive training methods.
  • All dogs that are known to bite other dogs or cause injury to people or other animals will need to wear a muzzle and or other safety equipment. We take no responsibility for dogs who are not muzzled or kept under control if instructed to do so when working outside of our session. Failure to wear a muzzle or any other safety equipment in all situations when instructed  will result in termination of your contract with immediate effect
  • Allsorts Dog Training carry comprehensive insurance; however, any accident or injury during training sessions may not be covered if you have failed to use appropriate equipment or fail to follow all given advice.
  • Dogs must be always kept under control as instructed when we enter your premises. Failure to do so and any injury caused by your dog being out of control will be your full responsibility.
  • In some cases, Allsorts Dog Training use dogs or people to aid training where appropriate. You will be responsible for keeping your dog a safe distance as instructed by your trainer from them and if asked will need your dog to wear a muzzle during these sessions.
  • You are happy for Allsorts Dog Training to share success stories about my dog via social media and share photos. If not, a written request for photographs not to be taken or used is required.
  • You are happy to write a testimonial if requested.
  • You agree to report/check in regularly about your dog’s progress through either email, text, or by sharing on our Facebook page or respond to any communication from Allsorts Dog Training.
Your privacy and protection of yourself, dogs and your home
  • Any of the personal information we hold on file, is for Allsorts Dog Training records only. We do not pass any of your details to third parties of any kind and will only be used for passing information back to you. We comply with the strict laws following the new GDPR 2018. All files are destroyed after 7 years from the last time a service was used by you.
  • We may take photos and videos during training sessions for learning and advertising purposes. We will do our best to not include your face, unless agreed beforehand. If you object to photos/videos, please mark as such on the booking form
  • Allsorts Dog Training is covered by a full business insurance including public & employee liability. You have the right to view our policy at any given time.
  • Our insurance will only cover your dog and your home in the event of negligence by Allsorts Dog Training and only during the duration of the services. It is your responsibility to ensure your dog and home has adequate insurance.